Spring 2023 CUE Conference
Spring 2023 CUE Conference

Jazzing Up Employee Relations

Sunday, May 7 - Tuesday, May 9, 2023

New Orleans Marriott | New Orleans, Louisiana

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Spring 2023 CUE Conference

Join us starting Sunday, May 7, 2023 at the Marriott Hotel in New Orleans, Louisiana, for expert panels and breakout sessions about positive employee relations, campaign case studies, and labor law updates. The only place to meet the best of the best labor and employee relations professionals and experts.


Conference Registration:

  • CUE Members: $1195

  • Non-Members: $1495

  • Spouses/Partners: $195

Register Today

Registration Verification & Check-in Process

Registration Includes:

  • Welcome Reception

  • All General Sessions and Panels

  • Breakout Sessions

  • Networking Events

  • All Breakfasts

  • All Lunches

  • First-Time Attendee Orientation

Conference Notes:

Why Attend a CUE Conference?


Jam-packed Agenda

Your CUE Spring 2023 conference agenda is designed to provide actionable employee engagement ideas that you can implement immediately and create an environment for sustainable positive employee relations.

Unmatched Networking

CUE's greatest asset, according to feedback from members, is the members themselves. The networking that builds life-long relationships and opportunities to share best practices is worth the price of admission by itself.


After absorbing up-to-date relevant information, discussing and collaborating with fellow professionals and engaging with all the activities the conference has to offer, you'll have opportunities to sit back and relax or to energize yourself at our meet and greets.


All times Central Daylight Time.
All times, session topics and speakers are subject to change. Any changes will be posted as quickly as possible.
Updated: 3/23/23

Sunday, May 7, 2023

12:00 PM

Registration Desk Opens

2:30 PM - 3:45 PM

Ask the Experts Panel

4:00 PM - 5:00 PM

Industry Breakout Sessions
Meet with peers from your industry to share experiences and learn best practices.

5:15 PM - 6:15 PM

First Time Attendee Orientation

6:15 PM - 8:15 PM

Grand Opening Reception

Monday, May 8, 2023

6:45 AM

Registration Desk Opens

6:45 AM - 8:00 AM


8:00 AM - 8:30 AM

Introduction & Welcome

8:30 AM - 12:00 PM

Keynote - A Discussion with the NLRB featuring Former Chair John Ring: Hear from a True Labor Expert
Roger King, John Ring and John Mortimer

Join Roger King, John Mortimer and previous NLRB chair John Ring to hear their take on the current board, NLRB case decisions and what we as labor and HR professionals should prepare for.


Starbucks Case Study: Insight into this Highly Publicized Case
John Mortimer & Peter List

As one of the largest and fastest union organizing efforts we have ever seen, we will take a deep dive into what happened and what the outcome has been thus far.


The NLRB: Updates & Key Actions for Your Organization
Tammie Rattray and John Lovett

As the labor pendulum swings, this discussion will focus closely on the latest NLRB actions to guide your labor strategy.

12:15 PM - 1:00 PM


1:00 PM - 4:15 PM

How Campaigns are Successful: Learn from a Former Organizer
Evelyn Fragosa

Gain an understanding of how a union organizer thinks, works and interacts with your employees so that you can adjust accordingly.


Neutrality Agreements: A Stacked Deck
David Wimmer and Robert Heary

Neutrality agreements have been in the news, and the pressure to accept one may come from internal or external sources. Here is what you need to know.


Preparing Your Frontline Leaders to Be First Responders
Shannon Charron and Brett Ulrich

Frontline leader preparation is key to employee engagement and responding in difficult times. Make sure they are prepared to handle any circumstance.

4:15 PM - 4:30 PM

Closing Notes

6:00 PM - 8:00 PM

Networking Reception

Tuesday, May 9, 2023

6:45 AM

Registration Desk Opens

6:45 AM - 8:00 AM


8:00 AM - 8:15 AM

Opening Remarks & Announcements

8:15 AM - 11:15 AM

Life in the Trenches: Strategies for Responding to the NLRB
Edwin Keller and Dan Fritz

Learn how to navigate requests for information and ULP charges, develop strategies to respond internally and externally, and look towards the future.


Additional Topic To Be Announced

11:15 PM - 12:30 PM


12:30 PM - 4:00 PM

Public Relations & Labor Relations: How They Go Hand in Hand
Nick Kalm

Get ahead of bad publicity. See how public relations and labor relations can work hand in hand.


Union Awareness Websites: Tell Your Story Internally and Externally
Walter Orechwa

How to create and effectively utilize a powerful tool to keep employees educated and informed.


Be Proactive with Data: Identifying Trouble Spots and How to Resolve Them
Michael Vandervort and Fiona Jamison

Data can be your friend to improve engagement, performance and resilience.


Explanation of Micro-Bargaining Units and Their Role in Labor Relations
Mark Stubley

Learn what micro-units mean for employers and how to work with them strategically.


Decertification. It's Not a Myth.
Katie Lev

Decertification. What it is, how it happens and what you need to know.

4:30 PM - 4:45 PM

Closing Conference Notes and Remarks

4:45 PM - 6:30 PM

Closing Reception/ Networking

Wednesday, May 10, 2023

8:00 AM - 12:00 PM

Post-Conference Workshop - The Hero Assumption
Phil Wilson
Additional cost

Conference Speakers

The best of the best labor and employee relations professionals, attorneys, and experts sharing updates and experiences over two days.


Keynote Speaker

John F. Ring

John F. Ring

Former Board Chair
National Labor Relations Board



More speakers to be announced.



New Orleans Marriott - New Orleans, Louisiana

New Orleans Marriott

The Spring 2023 CUE Conference will be held at the New Orleans Marriott. Ensure you get the best room rate for your CUE Conference stay by booking with the Marriott as soon as possible.

NOTE: The Marriott New Orleans is currently sold out the night of Saturday, May 6th. CUE advises to please plan your arrival for the morning of Sunday, May 7th to enjoy all the conference has to offer.

Getting to and around New Orleans

  • Airport - It's best to fly into Louis Armstrong New Orleans International Airport (MSY)

  • Ridesharing - Be sure to download Uber, Lyft or another ridesharing app. Please note that drivers are in high demand, so plan for possible wait times or schedule your ride in advance.

Post-Conference Workshop

The Hero Assumption

Presented by Phil Wilson
President & General Counsel Labor Relations Institute and Approachable Leadership

Wednesday, May 10, 2023
8:00 AM - 12:00 PM

$200 for members | $250 for non-members

What simple and powerful mindset transforms your culture, prevents your talent from bolting (or quiet quitting), and gets the best out of your team? The Hero Assumption.

You'll walk out of this inspiring and engaging post-coference workshop ready to put into action practical ways to make The Hero Assumption part of your day-to-day routine. You'll also learn how to coach other leaders to make The Hero Assumption part of their routine too. Phil Wilson will lead this workshop, which builds on the keynote presentation from the fall 2022 conference, with all new exercises and examples.

All attendees will receive a "sneak peek" of Phil's upcoming book on the Hero Assumption. We hope to see you there!


Below are a few frequently asked questions gathered from first-time CUE conference attendees. If you have any other questions about CUE conferences, please email director@cueinc.com or call 1-866-409-4283.

Click the question to show the answer.

QuestionWhat is the dress code for the conference?

AnswerRecommended dress code for the conference is business casual, except for the Monday Night reception where casual dress is encouraged.

Question I'm on a special diet or have restrictions, can you accommodate that?

AnswerWe strive to provide meals that allow our attendees to enjoy meals according to their preferences, including vegan, gluten-free and others. All dishes are marked with signage to make your meal selections simple. You can also notify a server at your table that you have special dining requirements, and they will be happy to assist you.

QuestionMay I bring my spouse?

AnswerMany of our attendees have their spouse traveling with them. If a spouse wants to eat conference meals or attend networking events, they can do so by paying $195.00. Guest registration can be done when originally registering for the conference. If you would like to add a guest after you have registered, please contact Elizabeth at 1-210-545-3499 x1 to register your spouse prior to the conference. You may also pay the spouse conference fee at the Registration desk.

QuestionI'd like to attend the Post Conference Workshop. How do I do register?

AnswerYou can register for the workshop at the same time you complete your main conference registration. If you would like to add that registration after you have completed your registration, please contact Elizabeth at 1-210-545-3499 x1 to register prior to the conference. You may also register for the PCW at the Registration desk upon your arrival in New Orleans, assuming space is available.

QuestionWhat is the Monday Night Networking event?

AnswerOur goal at a CUE Conference is to create events that provide educational and networking opportunities for you. The dress code is casual. The event runs from 6 to 8 PM but feel free to pop in and out as you explore New Orleans.

Registration Verification & Check-in Process

Registrants will be verified through a multi-step verification process to ensure that they are employed by a member company. Non-member and individual attendees will be reviewed and approved for attendance by the CUE Executive Committee.

Check-In Process:

  1. Each individual must show a state ID before receiving a badge.

  2. Require registrants to sign pledge - acknowledging agreement not to record or broadcast content.

In the conference handbook and verbally, we ask all attendees to comply with the following rules:

Disclose Disclaimer: Content is intended for the private commercial use of attendees only and may not be reproduced without the prior express permission of CUE. Photography, Broadcasting, Taping and Recording is strictly prohibited. Copies of handouts and/or PowerPoint slides, if available, are on the CUE website (password protected) and the CUE Mobile Conference App (password protected) for download.

Attendee Badges: For the safety and security of all attendees, badges are required to be worn at all CUE activities and events. Cooperation is required and appreciated.

Cell Phone Usage: As a courtesy to our speakers and other attendees, please place your cell phone in silent mode.

The use of the CUE event app is encouraged.

About CUE

CUE is a non-profit, Member-led community with the latest techniques for improving labor and employee relations.

CUE has over 200 Member Companies, both union and union-free, representing a cross-section of business and industry, from small firms to Fortune 500 companies.

We are dedicated to assisting companies that believe that their employees deserve a workplace that is built around flexibility, productivity, quality of work life, fairness, the opportunity to participate in decisions affecting ones future and the opportunity to succeed. Learn more about CUE ››

What Happens at a CUE Conference?

Every year, CUE Inc. conducts two National Conferences, one in the Spring and the other in the Fall. These events attract Human Resource Professionals, Labor and Employee Relations Professionals, Labor Lawyers, and Consultants from North America and across the globe. Our Members and Attendees represent virtually every industry, and companies ranging from small businesses to large Fortune 100 employers.

While attending our conferences, attendees take part in sessions offering a cutting-edge focus on pro-active Human Resources practices, and the latest developments in Labor and Employee Relations. CUE Conferences offer unparalleled networking opportunities with hundreds of other Labor Relations, Human Resources and Operations Management Professionals.


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