Bridging the Gap Spring 2019 CUE Conference
Bridging the Gap
Connecting Culture and
Positive Employee Relations
CUE Spring 2019 • May 5-7, 2019 • Atlanta, Georgia

Conference Rates:

  • Member: $950
  • Non-Member: $1,450

Registration Includes:

  • Welcome Reception
  • All General Sessions
  • All Concurrent Sessions
  • Networking Events
  • All Breakfasts
  • All Lunches
  • Special Evening Event

CUE Room Block:

Reserve your room NOW at the InterContinental Buckhead Atlanta!

Topics Include:

  • Live Demo: Creating a Campaign Video - join staff from Projections, Inc. as they take us backstage and demo how to build a video

  • Campaign Case Studies from CUE members sharing their experience responding to organizing

  • Labor Law Update

  • Maintaining Civility in the Workplace

  • Best Practices in Culture and Engagement

  • Using Technology in Your Positive Employee Relations Program

  • Labor Relations 101 (for those new to labor and employee relations)

  • Best Practices in Employee Advocacy

  • Sunday Side Conversations: "Recruiting and Onboarding" and "How to Talk About the "U" Word"

  • Ask the Experts - kick off the conference with our open forum Q&A featuring labor lawyers, consultants and practitioners.

  • Networking via our Transportation, Manufacturing and Retail Discussion Groups

Post-Conference Workshop

Keynote Speaker: Dee Ann Turner

Keynote Speaker: Dee Ann Turner

Dee Ann Turner, LLC, works globally with organizations who want to grow talent management practices, transform and strengthen culture, and develop an "It's My Pleasure" service model. Dee Ann serves as a frequent speaker to organizations and conferences where she shares her more than 30 years of experience hiring and developing talent and transforming organizational culture.

Communicator • Consultant • Coach

Dee Ann began her career at Chick-fil-A, Inc. in 1985. In 2001, she became Chick-fil-A's first female officer. During her career, she worked closely with Chick-fil-A, Inc.’s founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. During her 33-year career, she led the Corporate Talent Department and was responsible for the selection of thousands of Chick-fil-A Franchisees and Support Center Staff, Corporate Human Resources, Diversity and Inclusion and Culture and Engagement. Most recently, Dee Ann led the Sustainability Department focusing on Chick-fil-A's strategy to implement sustainable practices at the $10 billion company.

Best Selling Author:
It's My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture (November 2015)

Dee Ann is a graduate of Clayton State University with a degree in Management and a concentration in Human Resources. She has completed several executive education programs including the Management Development Program at Goizueta School of Business at Emory University, the Executive Education Human Resources Program at the University of Virginia Darden School of Business, the Human Resources Executive Program at Kenan-Flagler Business School at UNC Chapel Hill, and the Advanced Management Program at Harvard Business School.

Dee Ann has been married to Ashley Turner for more than 35 years, and they are the proud parents of three grown sons. Dee Ann enjoys serving various community organizations with an emphasis on women and children, including The Kenya Project, Proverbs 31 Ministries and Eagle Ranch Foundation. 


"It's My Pleasure" Book Trailer

Dee Ann Speaking at Propel Lead




Keynote Speaker: Chris Tuff

Keynote Speaker: Chris Tuff

Chris Tuff became the youngest partner in the 100-year history of the Atlanta-based advertising agency, 22squared, where he turned a team of Millennials from an "investment" to a major profit center in short order. He serves as their EVP and Director of Content Marketing and Partnerships.

Millennials, the world's largest generation, will make up 75% of the workforce by 2030.

What does it really take to successfully harness the talent of Millennials in the office?

The author of a new book, The Millennial Whisperer, Tuff knows what it takes to succeed in the workplace and manage Millennials.

During his session at CUE, Tuff, provides practical strategies that are real-world tested and research-based. He shows companies how to improve culture and morale while increasing profitability.

Tuff's book bridges gaps in communication between Millennials and the rest of the workforce. The Millennial Whisperer teaches managers, HR, and leaders how to:

  • Motivate and incentivize young workers.

  • Know why your Millennial team members tune their bosses out.

  • Support the entrepreneurial spirit of Millennials and show approval for their "side-hustle."

  • Build a corporate culture in which Millennials can thrive.

  • Identify, train, and empower leaders to get the most out of Millennials at their companies.

  • Show Millennials they're not the next Mark Zuckerberg without having them lose commitment.

  • Establish effective rewards system (at lower costs than existing ones).

  • Design career track options that motivate Millennials and keep top performers from leaving.


The Millennial Whisperer

Tuff has become a sought-after leader in the digital space and has been featured on the front page of the Wall Street Journal, in Fast Company, The New York Times, Wired, Bloomberg, Business Insider, Digiday, Social Times, Social Fresh, and consistently in advertising trade publication features, including Ad Age and Advertising Weekly.


Post-Conference Workshop:

How to Build a UnionProof Digital Culture for your Company

(Even if you aren't a Social Media Wizard)

2.5 Hour Mastery-Level Workshop

In this brand-new "gameplanning" workshop, you will architect an online experience that engages, informs and delights your employees. Find and close the gaps in your online communication strategy to create a UnionProof Digital Culture.

  • The Launch & Engagement Toolkit

  • The 5-Step Plan to establish a UnionProof Digital Culture that's right for your company

  • The Employer Brand Worksheet that clarifies your digital culture goal and LITERALLY gets everyone on the same page towards achieving that goal

  • The Employee Experience Journey template that keeps you focused on your audience and establishes a framework for your strategy

  • How to leverage a Goal/Channel Grid to find communication gaps and untapped potential in your UnionProof digital strategy

  • The exact metrics you need to measure and review on a daily, weekly, and monthly basis

  • PLUS, fill-in-the-blank templates and worksheets that make the planning process fun, fast, and easy

It's all about making an impact... not only on your employees but on your career and your skill set as an HR or Labor Relations professional.


Every year, CUE Inc. conducts two national conferences, one in the Spring and the other in the Fall. These events attract labor and employee relations professionals, labor lawyers and consultants from across North America and across the globe. Our members and attendees represent virtually every industry, and companies ranging from small businesses to large Fortune 100 employers.

While attending our conferences, attendees take part in sessions offering a cutting edge focus on pro-active human resources practices, and the latest developments in labor and employee relations. CUE conferences offer unparalleled networking opportunities with hundreds of other labor relations, human resources and operations management professionals.

Earn credits for both the HR Certification Institute certification and SHRM Competencies certification.


Earn HR (general) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.orgThe use of this seal is not an endorsement by the HR Certification Institute™ of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.


CUE, Inc. is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. Earn PDCs for the SHRM-CP or SHRM-SCP. This program is valid for 13.0 CPD Credits for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit


Engage with industry leaders who will transform the way you think about employee relations.

Meet our Keynote Speakers

To Be Announced



CUE's Spring 2019 Conference will be an immersive and invaluable experience taking place over four action-packed days in Atlanta.

Each day will be made up of engaging keynote presentations and panels from some of the brightest minds in human resources and employee relations. The conference is designed to provide real, actionable employee engagement ideas that you can implement immediately and create an environment for positive employee relations.

Sunday, May 5

12:00 PM

Registration Desk Open; Check in and pick up conference materials (until 6:30 PM)

2:00 PM

Mobile App and eBook TrainingMorgan Guess

3:15 PM

Ask the Experts Panel – Brad Rechel, Jim Gray, Nick Kalm, Mark Stubley

4:15 PM

Labor 101 – Clyde Jacob

4:15 PM

Sunday Side Conversation:  How to Talk about the "U" Word – Brett Ulrich

4:15 PM

Sunday Side Conversation:  Recruiting and Onboarding – Anne Cooper

5:15 PM

First-Time Attendees Welcome & Networking

6:00 PM

CUE Welcome Reception


Monday, May 6

6:45 AM


6:45 AM

Registration Desk Opens; Check in and pick up conference materials (until 5:00 PM)

7:00 AM

*Bonus Session* Let's Talk: Process to Use Round Table Meetings.. - John Harris

8:05 AM

Welcome & Announcements - Diana Vera and Michael VanDervort

8:15 AM

Keynote - Bet on Talent: Creating a Remarkable CultureDee Ann Turner

9:15 AM

NLRB Update - Tanja Thompson and Stephen Wheeless

10:15 AM


10:45 AM

Live Demo: Creating a 25th Hour Video - Walter Orechwa

11:45 AM


1:00 PM

Concurrent Sessions:
- Labor Law UpdateRob Buikema and David Wimmer; or
- Creating a Customer Centric Culture and Engaged Employees – Marvin Dietz; or
- Campaign Case Study: CenterPoint Energy – Katie Lev, Nick Wetschka, Ken Sellers; or
- High Risk Terminations - Joe Scholleart and John Lovett

2:00 PM


2:20 PM

Concurrent Sessions:
- Labor Law Update – Rob Buikema and David Wimmer; or
- Creating a Customer-centric Culture and Engaged Employees – Marvin Dietz; or
- Campaign Case Study: CenterpointKatie Lev, Nick Wetschka, Ken Sellers; or
- High Risk Terminations - Joe Scholleart and John Lovett

3:20 PM


3:40 PM

Industry Discussion Groups:
- Manufacturing - TBA; or
- Retail - Pam Vevera; or
- Transportation - TBA

5:45 PM

CUEAPALOOZA: Work, Life and Very Little Balance (meet in Lobby)


Tuesday, May 7

6:45 AM


6:45 AM

Registration Desk Opens; Check in and pick up conference materials (until 5:00 PM)

7:00 AM

*Bonus Session* Local Labor Policy Update - Tim Murphy and Andy Eisenberg

8:05 AM

Announcements & Recognition - Ken Sellers and Brett Ulrich

8:15 AM

Keynote: The Rising Generation of American Workers – Chris Tuff

9:15 AM

Employee Advocacy – Alex Koch

10:15 AM


10:45 AM

Silicon Valley and CultureGwen McDonald

11:45 AM

Lunch; Program Committee Lunch - Fall 2019

1:00 PM

Concurrent Sessions:
- East Penn: Protecting and Preserving our Culture – Bob Harrop and Alison Snyder; or
- Voice of the Hourly Worker - Phil Wilson and TBA; or
- Creating a Positive Environment – TBA

2:00 PM


2:20 PM

Concurrent Sessions:
- East Penn: Protecting and Preserving our Culture – Bob Harrop and Alison Snyder; or
- Voice of the Hourly Worker - Phil Wilson and TBA; or
- Creating a Positive Environment – TBA

3:30 PM


3:45 PM

Wrap Up Panel - Brett Ulrich, Ken Sellers, Diana Vera

4:45 PM

Closing Cocktail Reception


Wednesday, May 8

7:00 AM


8:00 AM

Post Conference Workshop:
How to Build a UnionProof Digital Culture for your Company (Even if you aren't a Social Media Wizard) - Jennifer Orechwa

more details


CUE Room Block: Reserve your room NOW

Conference Hotel

InterContinental Buckhead Atlanta
3315 Peachtree Rd NE
Atlanta, GA, USA 30326

InterContinental Buckhead Atlanta


CUEAPALOOZA: Work, Life and Very Little Balance 

Join us for food, fun, networking and entertainment on Monday night (6 - 8 PM) while enjoying sweeping views of the Atlanta skyline from the 26th floor of the beautiful Buckhead Club, located just across the street from the InterContinental hotel.

We will have multiple entertainment options for your enjoyment, including some green screen shenanigans by the Projections team, DJ Mike Jones and an improv group from Dad's Garage.

Dad's Garage's sets will include 3 improvisers and a musician, and will primarily consist of short-form improv games and scenes like you may have seen on the popular tv show, Whose Line Is It, Anyway? The group get ideas and suggestions from the audience for every scene they do, and they frequently bring audience volunteers up on stage and make them the stars of the next scene or game.

Founded in 1995, Dad's Garage is an award-winning non-profit theatre company that brings in over 30,000 people a year at their new Ezzard Street home in Atlanta's historic Old Fourth Ward.


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